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    Terms & Conditions

    About Us

    Sanderson Plastic Products Ltd are completely dedicated to your total satisfaction.
    If you have any comments please contact us:

    Our Contact details:
    Sanderson Plastics Products Ltd
    Unit 1
    Old Stables Business Units
    West Tisted
    Alresford Hampshire
    S024 0HJ

    Telephone: 0844 335 0347
    email: sales@sandersonenvironmental.com

    Making A Purchase

    Making A Purchase Terms and Conditions - Sanderson Plastic Products Ltd
    Registered in England No. 9889422 VAT No: 801940 357
    We accept all major credit and debit card payments in the following currencies GBP,EUR & USD

    When shopping online with Sanderson Plastic Products Ltd we ask for information such as your name, email & delivery address and credit or debit card details. A contact telephone number may also be requested so that you can be contacted if there is a problem with the order. All this information is necessary to process & notify you of your order

    When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product or service for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.



    Consumer Terms of Sales

    1 Formation of the contract

    1.1 These terms of sale apply to all service supplied by Sanderson Plastic Products Ltd registered in England and Wales no. [Company Number 9889422] (the Supplier).

    1.2 No contract exists between you and the Supplier for the sale of any goods or services until the Supplier has received and accepted your order and sends you confirmation in writing or by email to the address or email address you have given. Once the Supplier does so, there is a binding legal contract between us.

    1.3 The Supplier may change these terms of sale without notice to you in relation to future sales.

    1.4. Description and price of the goods or services

    1.5 The description and price of the goods or services you order will be as shown in the Supplier's current quotation .

    1.6 The goods or services supplied are subject to availability. If on receipt of your order the goods or services you have ordered are not available, the Supplier will inform you as soon as possible, and refund or recredit you for any sum that has been paid by you or debited from your credit card for the goods or services.

    1.7 Every effort is made to ensure that prices shown in the Supplier's current quotation are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order. If you cancel, the Supplier will refund or recredit you for any sum that has been paid by you or debited from your credit card for the goods or services

    1.8 In addition to the price, you will be required to pay a delivery charge for the goods ordered (where applicable), as shown in the section of the Supplier's catalogu

    1.9 The price of the goods and delivery charges are Exclusive of VAT.

    Delivery Schedule

    Orders are usually shipped to customers within 5 days from receipt of online order.

    If your order is out of stock we will notify you and advise on a delivery date.

    All orders are not shipped until payment has been recieved.

    Back Orders

    If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

    Credit Card Security

    Our site uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.

    Privacy Policy

    Sanderson Plastic Products Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

    Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

    1. Take and fulfil customer orders.
    2. Administer and enhance the site and service.
    3. Only disclose information to third-parties for goods delivery purposes.
    Returns Policy

    Your rights to return goods are protected under the EU Distance Selling Directive.

    You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

    Any goods returned should be in saleable condition.

    These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

    None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.